Frequently asked questions
COSA offers a full spectrum of specialized delivery services designed to meet the unique demands of various industries. Our solutions include scheduled routed deliveries, expedited courier services, medical specimen transport, legal document handling, residential and on-board courier deliveries, hazardous material transportation, live animal shipments, and aircraft component logistics. We also support critical supply chain needs, including time-sensitive freight handling and secure transport for high-value items. Additionally, we provide Dry Ice 24/7 for both wholesale and retail purchase, ensuring reliable temperature-controlled solutions. No Matter the Task, We Deliver.
If this is your first time using our service, please complete the quote request form to get started. We require all first-time customers to fill out a credit card authorization form before proceeding with deliveries. Once your quote is approved and we receive the authorization form, we will promptly dispatch a driver to complete your request.
For returning customers, there are multiple ways to schedule a delivery:
Our preferred method is to email all job requests to dispatch@couriersofsanantonio.com for streamlined processing.
Once you’ve established an account with us, we offer access to a customer web portal, where you can conveniently enter and manage your orders.
We provide reliable delivery services across the continental United States originating from anywhere in Texas. Contact us for specific route and location details.
Yes, our TSA-Certified Couriers adhere to strict security and compliance standards to ensure safe and timely medical deliveries.
Yes, our specialized couriers are trained to handle and transport radiopharmaceuticals safely and in compliance with industry regulations.
Yes, we offer prescription pickup and delivery services for pharmacies, healthcare providers, and patients.
Absolutely. Our couriers provide secure delivery for court filings, document retrievals, and legal correspondence.
Yes, we provide delivery confirmation services, including required signatures upon receipt. Additionally, we can set up real-time confirmation email notifications, ensuring you receive instant updates on your delivery status.
Yes, we utilize advanced tracking systems to provide real-time updates on the status of your package. Additionally, our live agents are available 24/7 via phone or email to answer any questions you may have, ensuring constant communication with the courier throughout the delivery process.
Our couriers use the latest routing technology to optimize delivery times, reduce delays, and ensure prompt service. Additionally, our drivers undergo extensive and continuous training to stay informed on the latest policies and protocols. While human error is always a possibility, we recognize that precision is crucial in this critical shipping industry. We maintain strict quality control measures and enforce disciplinary actions when necessary to uphold the highest standards of accuracy and reliability.